Returns, Refunds or Exchanges
Returns, Refunds or Exchanges
We appreciate your business and want to ensure that your shopping experience with us meets your expectations. Please take a moment to review our policy below:
Love It Guarantee
In the unlikely event you don't absolutely love your new merch, just let us know and we will refund your order right away.
Defective or Incorrect Items
In the rare event that you receive a defective or incorrect item, please contact our Customer Service within 7-10 days of receiving your order. If the defect or error is confirmed, we will replace the item. Please note, the item must be unused, unworn, and in its original packaging.
Shipping Responsibility
- Customers are responsible for providing the correct shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If an item is returned to us due to an incorrect address, additional shipping fees will apply to resend the order.
Changes to This Policy
Cap Lovers Club reserves the right to update or modify this policy at any time without prior notice. Please check our website or contact Customer Service for the most up-to-date information.
By making a purchase with Cap Lovers Club, you acknowledge and agree to abide by the terms of this policy.
