F.A.Q.s

Frequently Asked Questions

If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always happy to help!

What is your return policy?

All sales are final unless product is received damaged. If you have proof of damaged products please send all info to info@caploversclub.com

How do I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on USPS’ website.

What size should I order?

Our hats are one size and adjustable. They fit up to a size 7 head.

Where are your hats made?

We design and produce all styles in the United States and, source materials from all over the world. 

How do I care for this product?

Do not machine wash. Do not put in the dishwasher. Hand wash with cold water and hand soap. Dab with a wet rag to get stains out with soap. DO NOT PUT IN THE WASHER. 

How long does shipping take?

All orders are processed within 7-10 days of ordering although they usually ship much faster depending on order volume.

How can I contact customer service?

You can reach our customer service team by emailing info@caploversclub.com